Heather Touchon is a detail-oriented finance professional with extensive experience in customer service, research, and analysis. They began their career as a Billing Clerk at ValMark Chevrolet, then progressed to a Services Supervisor at the Army & Air Force Exchange Service in Europe, where they increased concession sales by 12%. Subsequently, they served as a Senior Finance Analyst and later Finance Manager at Maximus, managing substantial financial deliverables for high-value contracts and training junior staff. Heather also worked as an Analyst for Advertising Sales at the Austin American Statesman, where they received a performance award for innovative solutions in revenue maintenance. They hold a BA and MA in Mass Communication from Texas State University-San Marcos.
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