James M.

James M. has extensive experience in customer service, training, and management, with a career spanning over two decades in various roles. James held the position of Customer Service Specialist 2 at WA DOL from August 2022 to January 2023. Prior to that, James served in the United States Army from May 2000 to October 2018, where roles included Section Leader, Senior Training Instructor, and Team Leader, overseeing significant assets and personnel. Additional experience includes work as a Legal Assistant at the Social Security Administration, Document Controller at Magnan Consulting Service Inc., and Case Manager at Catholic Community Services. Currently, James is employed as a Veteran Liaison Officer at Maximus and previously worked as a Medical Support Assistant at Madigan Army Medical Center. Academic accomplishments include 74 credit hours in General Studies from Vincennes University.