Kyle Provencher

Kyle Provencher is an accomplished professional with extensive experience in customer engagement, project management, and quality assurance within the healthcare industry. Currently serving as Director of Customer Engagement and Delivery at Maximus since April 2022, Provencher previously held leadership roles at UnitedHealth Group, including Director of Project Management for Strategy & Solutions at Optum and Project Manager for Business Process Quality. Provencher has successfully managed complex implementation projects, leveraging Six Sigma methodologies to enhance process efficiencies and customer experiences. Provencher's strong analytical skills are backed by an MBA in Finance from the University of Connecticut and a Bachelor's degree in Finance from Western New England University.