Mark Wilson is an experienced professional in the customer service and operations sectors. They began their career at Fanatics, Inc. as an Operations Supervisor from 2015 to 2019 and then transitioned to VTrips as a Customer Service Manager in 2019, a role they continue to hold. Currently, Mark serves as an Assistant Vice President in Collections at First Citizens Bank since 2024, while also working as an Operations Manager at MAXIMUS since 2019. Mark earned an Associate of Arts in Business from Florida State College at Jacksonville between 1990 and 1993.
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