Will S. is an experienced Call Center Manager at Maximus, focusing on supervising customer service representatives to ensure quality standards and operational efficiency since January 2021. Previous roles include Retail Operations Specialist at Sprint, where inventory management and communication with store leadership were key responsibilities, and Technical Services Admin at ComputerCare, providing client support for software installations and troubleshooting. Will's experience also includes positions as a Technical Support Engineer at Autoremind, Specialist at Apple, and Enrollment Specialist at John Jay College, with early career experience as a Sales Consultant at Sprint and Logistics Specialist in the US Navy. Will holds educational credentials from Monroe University and Metropolitan College of New York.
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