William Ervin is a Quality Analyst at Maximus since November 2022, previously serving as a Call Center Agent. In this role, William utilized relational databases for ELT processes and developed key performance indicators to enhance the productivity of over 300 employees. William created target state data flow and process flow diagrams for data modeling and made updates to data models, focusing on data object names and definitions. From December 2009 to June 2021, William worked as a Personal Trainer and Marketing Director at Memorial Athletic Club. William holds a Bachelor of Science in Exercise Physiology from Baylor University.
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