Rich Powers

Rich Powers is a Senior Customer Success Manager at Maxio, where expertise is focused on enabling B2B SaaS companies to address unique financial challenges. With a robust background in customer success and technical sales within the SaaS domain, Rich previously held multiple roles at SaaSOptics, contributing significantly to subscription management solutions. Experience includes serving as Director of Client Success at BrandMaker, where management of software implementations for Fortune 500 clients was key. Early career roles at CACI International, WinTec Arrowmaker, and Allied Technology involved IT program management and international analysis, while initial military service as a Navy Officer included piloting SH-60B helicopters and fostering relationships with NATO partners. Rich holds a BA in Economics from Wake Forest University, an MS in Information Systems from the Naval Postgraduate School, and an MA in National Security and Strategic Studies from the U.S. Naval War College.