Steven Tan

Service Level Manager at Maxis

Steven Tan has extensive experience in the telecommunications industry, starting as a MIS Supervisor at Delloyd Industries in 2000 and progressing to roles such as Technical Support Supervisor at Datacom Asia, and Call Center Manager at Rapp Collins. Currently serving as a Service Level Manager at Maxis Communications Bhd, Steven is responsible for maintaining and improving service quality through monitoring and reporting on service levels. Prior to this, Steven held positions such as Change Manager at IBM and Change Coordinator at Aker Solutions Asia Pacific Sdn Bhd. Steven's background also includes roles as a CRM Team Leader at Vsource.

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Timeline

  • Service Level Manager

    September, 2012 - present

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