Maxis Berhad is a Malaysia-based investment holding company, which manages Maxis Group operating in the telecommunications industry. The Group is principally engaged in the provision of telecommunications and digital services, as well as the sale of devices. Its major business activities include the supply of mobile prepaid and postpaid services, fixed line services, as well as provision of network facilities, other converged telecommunications, digital and related services, such as fixed wireless Internet broadband services. Maxis Berhad's subsidiaries include Advanced Wireless Technologies Sdn. Bhd., a provider of wireless multimedia services; Maxis Broadband Sdn. Bhd., an operator of a national public switched network and a provider of Internet services and applications, and Maxis Mobile Sdn. Bhd., an operator of mobile telecommunications for niche projects.

Telecommunications

Maxis

Maxis' headquarters in Kuala Lumpur, Malaysia

This department focuses on managing and enhancing customer interactions and experiences.

Customer Relations

This department is responsible for managing client relationships and ensuring customer satisfaction across various account types.

Account Management

This department focuses on driving revenue through strategic planning and execution of sales initiatives across various market segments.

Sales and Strategy

This department oversees planning, executing, and closing projects to ensure they meet organizational goals and are completed on time and within budget.

Project Management

This department focuses on the design, support, and delivery of enterprise solutions to enhance customer service and operational efficiency.

Solution Development

This department ensures that products meet established quality standards through rigorous testing and evaluation processes.

Quality Assurance

The Engineering and Technical Operations team at Maxis is responsible for the development, management, and optimization of the company's telecommunications infrastructure and services. This team collaborates on a range of technical activities, including network architecture, cybersecurity strategy, service delivery, and operational support, ensuring high-quality and efficient telecommunications and digital services for both customers and enterprise clients. They play a crucial role in planning and executing projects that enhance network performance and meet the evolving demands of the industry.

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Other teams

Account Management

Sales and Strategy

Project Management

Solution Development

Quality Assurance

Engineering and Technical Operations