Randy Cohen

Randy Cohen serves as the Vice President of Customer Technical Support at KIOXIA America, Inc. since September 2014. Additionally, Randy holds the position of Director of Firmware, Customer Management, Compatibility/QA, and Failure Analysis at Smart Modular Technologies, where responsibilities include managing a team focused on high-performance SAS and SATA Solid State Disks for Enterprise and Industrial/Defense markets. Randy's extensive experience includes roles as Executive Director of Enterprise Product Quality and World Wide Customer Quality at Seagate, and Executive Director overseeing Firmware Engineering, Compatibility Testing, Customer Support Engineering, and Tools Development Engineering at Maxtor Corp., managing a team of 75 engineers. Prior experience includes serving as Director of Customer Engineering at Quantum Corporation. Randy Cohen earned a degree from Worcester Polytechnic Institute.