Oscar Miranda has a diverse background in both IT support and personal training, with significant experience in technical roles and client coaching. As a Help Desk Specialist at BlueKey IT Services, Oscar provided extensive remote and on-site support, achieving 99% SLA compliance while managing Microsoft 365 environments. Currently, as an IT Support Specialist II at Maxwell, Oscar delivers support for over 160 employees across various platforms, ensuring efficient onboarding and resource provisioning. Prior roles include coaching personal trainers at KPSOFTWORKS, implementing fitness programs at Core Progression, and serving as a Communications Specialist in the U.S. Army, where Oscar managed secure communication systems. Additionally, Oscar has contributed to the fitness industry as a certified personal trainer and nutrition coach, developing tailored programs to enhance client performance and recovery.
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