Jay Nathan is a tech executive and entrepreneur with over 20 years of experience in analytics, data, and AI for product-focused companies. Currently serving as the CEO of Balboa Solutions, Jay has previously held leadership roles at organizations like Blackbaud, PeopleMatter, and Higher Logic. They co-founded Gain Grow Retain, a community for Customer Success leaders, and continue to advise multiple companies including Churnkey and Mayple. Jay holds a BS in Business Administration with a focus on Information Systems from Appalachian State University.
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