At Mazda we believe the car should feel like an extension of you, a pure, intuitive relationship, creating a bond that words cannot describe. Like horse and rider - we call this ‘Jinba Ittai.

Automotive

Mazda UK

Mazda UK's headquarters in Dartford, United Kingdom

Jeremy Thomson

Liesa Neal

Laura Brailey

Simon Barnacle

Edward Weetman

David Wilson-Green

Grant Richards

The Academy and Training team at Mazda UK focuses on enhancing dealer and staff competency through comprehensive training programs, ensuring that everyone embodies Mazda's 'Jinba Ittai' philosophy. They develop, coordinate, and execute educational initiatives and performance improvement activities to maintain high levels of product knowledge and customer service excellence.

Academy and Training

The Technical Team at Mazda UK ensures the seamless performance and compliance of our vehicles by providing expert technical support, coordinating homologation processes, and performing meticulous vehicle maintenance and diagnostics. Their mission is to uphold our 'Jinba Ittai' philosophy, ensuring every Mazda delivers an intuitive and connected driving experience.

Technical Team

The Business Operations team at Mazda UK ensures efficient and effective management of the company's core activities. This includes analyzing consumer programs, overseeing accounts and finances, managing business operations, and coordinating fleet logistics to maintain the high standards associated with Mazda’s 'Jinba Ittai' philosophy.

Business Operations

The Customer Experience Team at Mazda UK focuses on enhancing every touchpoint of the customer journey, ensuring that interactions with the brand embody the seamless connection epitomized by 'Jinba Ittai.' Led by the Director of Customer Service & Aftersales, the team leverages digital tools and strategies to create personalized, intuitive experiences that resonate with Mazda's philosophy of effortless driving harmony.

Customer Experience Team

This department focuses on managing and enhancing customer interactions and service.

Customer Relations

This department is responsible for managing and implementing communication strategies to promote the organization's brand and enhance its market presence.

Mazda UK

Org chart

Teams

Academy and Training

Technical Team

Business Operations

Customer Experience Team

Customer Relations

Marketing Communications

Offices

Mazda UK

Org chart

Teams

Academy and Training

Technical Team

Business Operations

Customer Experience Team

Customer Relations

Marketing Communications

Offices

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