Joanna G. has extensive experience in project management and business development, currently serving as HR Digitization & Project Management at MBition GmbH since August 2021. In this role, Joanna G. focuses on project management, agile coaching, product ownership, process improvement, business development, digitization, automation, and HR transformation. Previously, Joanna G. worked at Mercedes-Benz Bank AG from March 2016 to July 2021 as Project Manager Business Development, where responsibilities included the digitization and automation of customer services, software development, and implementing AI technologies such as chatbots and voicebots. Additionally, Joanna G. has a background in innovation management and process management, emphasizing lean management and customer journey enhancement.
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