Erik Mitchell is a seasoned professional with extensive experience in customer service and data analysis. Currently serving as a Vehicle Logistics After Sales Analyst at Mercedes-Benz USA since September 2021, Erik specializes in aftersales vehicle performance analysis, vendor relations, and proactive issue resolution. Prior to this role, Erik was a Customer Care Manager at PulteGroup, managing warranty-related home projects and collaborating with teams. Additional experience includes positions at Home Depot, BRÄUGIER Craftbier, Clif Bar & Company, and the Dr. Betty L. Siegel Student Recreation and Activities facility. Erik holds a Bachelor's degree in International Business from Kennesaw State University, earned in 2019.
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