Sam H.

Sam H. has extensive work experience in IT infrastructure management. Sam started their career at Datascope Corporation as a Supervisor of Network and Support Center. Later, they joined Equitable Life/AXA Technology Services as a Sr. Network Engineer. In this role, they designed and deployed solutions for Cisco Unified Wireless Network globally and troubleshooted networks with Cisco routers and Catalyst switches. Sam then joined Mercedes-Benz USA, where they held multiple roles. Sam first served as a Sr. Network Manager, managing projects to design and improve LAN and WLAN infrastructure and monitoring overall network performance. Later, they became the Director of IT Project Management Office, leading a team of project managers and managing a portfolio of infrastructure projects. Subsequently, Sam served as the Director of Network and Telecommunications, leading teams responsible for delivering network, telephony, call center, and audio/visual services to 17,000 clients in 90 locations. Most recently, they worked as the Head of IT Infrastructure Service Delivery, leading the operation, delivery, and advancement of the IT infrastructure for Marketing & Sales at Mercedes-Benz USA and providing expert knowledge in digital leadership.

Sam H. holds a Master's degree in Computer Science from the New Jersey Institute of Technology, which was obtained from 2000 to 2003. In addition, they obtained a Bachelor's degree in Computer Science from the same institute from 1997 to 2000. Furthermore, Sam H. holds a Master's of Business Administration in Finance from Alliance University, which was completed from 2009 to 2011. Sam also has certifications in ITIL from ITIL Certified (year obtained not specified), PMP from PMI (obtained in September 2015), and CCDP and CCNP from Cisco (no specific details provided regarding when these certifications were obtained).