Thilo Grossmann is currently the Director of Engineering Services at Mercedes-Benz USA, LLC, a position they have held since 2025. They previously served as Vice President of Customer Services at Mercedes-Benz Korea Ltd. from 2021 to 2024 and held various leadership roles across multiple regions at Mercedes-Benz and Daimler, including Director After-Sales in Vietnam and General Manager of Technical Services in South East Asia. Thilo's career in the automotive industry spans over two decades, with significant contributions to after-sales and parts logistics services.
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