Todd Fine

Todd Fine is the Director of Customer Retention at Mercedes-Benz USA, focusing on strategies to enhance customer loyalty and lifetime value. With extensive experience in corporate and franchise environments, they have successfully managed divisions generating up to $1.3 billion across numerous locations. Todd has held significant roles at L Brands, Bijoux Terner LLC, and Walmart, demonstrating a consistent ability to drive business growth and improve operational efficiencies. They are recognized as an inspirational leader, passionate about fostering a positive company culture and creating exceptional customer experiences. Todd's education includes certifications in Leadership and Strategic Training, as well as ongoing studies in Business Administration and Sales Training.