Mark Holste is a Senior Executive and Advisor currently serving as an Executive Advisor at MCA Connect, where they focus on shaping the vision and strategy for the Customer Engagement and Customer Service practice. Previously, they were a Partner at EY, leading the National Customer Marketing, Sales, Service, and Pricing practice, advising Fortune 1000 companies on digital transformation. Mark's extensive background includes notable roles at IBM, where they grew the Business Intelligence Practice significantly, and at PricewaterhouseCoopers, where they became one of the youngest Partners in under eight years. They hold a Bachelor of Science in Electrical Engineering from the University of Illinois.
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