JB

Jyothi, B

Head Of Service Delivery at McAlign Consulting

Jyothi B has a diverse and extensive work experience in various roles and companies. Jyothi, is currently the Head of Service Delivery at McALIGN Consulting, where they manage relationships with project stakeholders, coordinates with technical teams, and reports project progress. Prior to this, they worked at Tech Mahindra as a Customer Success Manager, handling AEM, SAP, RPA, and automation projects. Jyothi, also participated in the Tech Mahindra Women Leadership Program. Jyothi previously worked at Bellweather Agency as a Customer Success Manager, where they managed project stakeholders, communicated project objectives, and ensured customer satisfaction. Jyothi, also has experience as a Lead Consultant at Infosys Consulting, Inc., where they served as a Scrum Master and coached teams on Scrum methodologies. Earlier in their career, Jyothi worked as a Team Lead at Accenture, a Solutions Consultant at Wipro Technologies, and an Associate Consultant at Tech Mahindra, specializing in SAP HCM and SuccessFactors. Overall, Jyothi has demonstrated expertise in project management, customer success, team leadership, and SAP implementation.

Jyothi B attended the Indian Institute of Management, Calcutta from 2002 to 2004, where they obtained a Master of Business Administration (M.B.A.) degree with a specialization in Human Resources Management and Services. In addition to their degree, they have obtained several certifications throughout their career. In November 2005, they received a certification in SAP HR from SAP. Jyothi then went on to obtain a Certified Scrum Master certification from Scrum Alliance in January 2017, and an Advanced Certified Scrum Master certification from the same institution in July 2018. Jyothi,'smost recent certification is the Global Professional in Human Resources (GPHR®) from the HR Certification Institute - HRCI, obtained in June 2015.

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Timeline

  • Head Of Service Delivery

    March, 2022 - present

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