Lori Hmiel is a seasoned professional with extensive experience in default management and processing. Currently serving as the Senior Director of Default Management and the Central Processing Unit at MCAP since July 1999, Lori is responsible for leading the National Default Management Team and establishing policies and procedures for loss mitigation and default management. This role includes creating and monitoring the annual Business Plan for multiple teams to ensure alignment with MCAP's strategic objectives. Prior positions at MCAP encompass various managerial roles in default management and collections. Lori's career began at Home Trust Company, focusing on default management. Educational background includes studies at Conestoga College, Seneca Polytechnic, and Western University.
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