Mike Arbour has extensive experience in account management and strategic initiatives, currently serving as Associate Director - Strategic Initiatives at MCAP since February 2014. Previous roles at MCAP include Renewal Account Manager and Retention Specialist, showcasing a strong focus on client retention and business development. Prior to MCAP, Mike held the position of Account Manager - Contracts at Torbram Electric Supply/Inprotech Inc, managing over 150 accounts in Cambridge, Ontario. Mike's career also includes a tenure at Waste Management, where as Senior Inside Account Manager, managed account closure and retention with remarkable success, achieving an average retention rate of over 80%. Additionally, during the role of Inside Sales, Mike was recognized for exceptional effectiveness as a Retention Specialist. Earlier in the career, Mike contributed significantly at Rogers Communications as Team Manager and Training Support Consultant. Mike holds a degree in Project Management from Conestoga College, earned from 2017 to 2020.
This person is not in any teams
This person is not in any offices