Wilfrid K. is an experienced professional currently serving as a Product Manager at SkillDev Academy since January 2024. Prior to this role, Wilfrid held the position of Business System Analyst at MCAP, where significant contributions included enhancing process efficiency by 30% and collaborating on system improvements based on policy changes and customer feedback. Previous experience includes leading digital banking transformation initiatives at Desjardins, optimizing security and anti-money laundering processes at ICICI Bank, and improving onboarding systems at President's Choice Financial. Wilfrid's educational background includes a Master of Business Administration from the University of the People, a Graduate Certificate in Business Management from Conestoga College, and a Bachelor's degree in Business Analytics from Institut superieur de management Adonaï, alongside additional credentials from Trailhead by Salesforce.
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