Drew Ferrell has extensive experience in technical support and management, currently serving as Technical Support Manager at MCCi since December 2012, with previous roles including Technical Support Supervisor, Software Specialist in the Managed Services Division, and Application Support Analyst II. Prior to joining MCCi, Drew Ferrell managed operations at The UPS Store from May 2003 to August 2008. Educationally, Drew Ferrell earned a Bachelor of Science in Criminology from Florida State University between 2007 and 2010, and obtained an Associate's degree in General Studies from Tallahassee State College from 2003 to 2006.
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MCCi
MCCi is a business process automation company that accelerates digital transformation by adding intelligence to your processes. As an IT services company with expertise in delivering end-to-end solutions, we provide our clients some of the leading hyperautomation technologies, including Laserfiche for content services, Blue Prism for roboticprocess automation, ABBYY for intelligent capture, and One Span for digital signatures. We have a fierce commitment is to be your end-to-end professional services provider. We are a trusted partner to over 1,300 organizations across all industries, including government, education, financial services, c-stores/fuel distributors, and manufacturing.
