Jessica Smith is an experienced professional in project management and operations, currently serving as the Director of Professional Services Operations at MCCi since July 2014. In this role, Jessica oversees project managers and is responsible for resource allocation, performance management, and implementing enterprise content management and automation solutions. Previous positions include Project Manager and Team Lead in the convenience store sector, focusing on project planning and resource training. Prior to MCCi, Jessica held managerial and technical roles at Paper-Lite, Our Support Services, and varDesk, demonstrating a strong background in technical support and project planning. Jessica holds degrees from Colorado Technical University and the University of Phoenix.
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