Jack Fielding

Jack Fielding has a strong background in information technology, with experience working in various IT roles in different companies such as McCormack, Travel Counsellors Australia, and dnata. With a foundation degree in IT Support, certifications in ITIL and customer satisfaction, and current studies in CompTIA Network+, Jack is well-equipped with the necessary skills and knowledge. Jack's current duties involve handling incoming calls efficiently, providing support, and escalating issues when necessary. Before their IT career, Jack worked as a Leisure Attendant at Rhyl Leisure Centre, where Jack also taught swimming lessons. During a work placement at Conwy County Borough Council, Jack gained experience in IT helpdesk support.