Brian Deasy is a resourceful senior IT leader with extensive global experience in IT Service Management and operational excellence. Currently serving as Senior Director of Global Service Management Transformation at McDonald's, Brian is responsible for advancing service management strategies and fostering collaboration among teams. Previous roles include Senior Director at Change Healthcare, where they improved operational processes, and Vice President at HSBC, where they led incident management across multiple regions in the Americas. Brian's expertise in process re-engineering and vendor relations is complemented by a solid educational background from Saint Xavier University.
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