Michael Ward is a professional with experience in transportation and the fast food industry. At Old Dominion Freight Line as a Transportation Specialist from July 2022 to February 2023, Michael handled inbound calls related to tracking, rate estimates, inspections on damaged freight, and worked with OS&D, ensuring effective resolution of customer inquiries and complaints. Prior to this role, Michael served at McDonald's in various management positions, including General Manager, where responsibilities involved leading teams, optimizing operations, and enhancing customer experience. Michael's extensive background includes positions as Crew Member, Crew Trainer, Department Manager, and Shift Manager, showcasing a strong capability in team leadership and operational efficiency. Michael completed a High School Diploma at Yadkin Valley Regional Career Academy in 2022.
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