Thomas Bacon has extensive experience in the fast food industry, primarily with McDonald's, where operations roles were held from November 1992 to July 2007. Following a brief hiatus, Thomas returned to McDonald's in February 2010, taking on multiple positions including Operations Consultant, National Franchise Consultant, Learning and Development Manager, Training Officer, and Franchise Consultant until October 2011. Since November 2019, Thomas has been serving as the Director of Learning and Development at McDonald's. Academic credentials include a BSocSc degree in Economics and Planning from the University of Birmingham, completed from 1991 to 1994.
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