Back in 1954, a man named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of our history. From humble beginnings as a small restaurant, we're proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries.

Restaurants

McDonald's

McDonald's' headquarters in Chicago, IL, United States

This department focuses on managing and consulting for various field operations to ensure efficient deployment and execution of services.

Field Operations

This department focuses on providing support and assistance to customers to enhance their overall experience.

Customer Service

This department manages the personnel involved in daily operational tasks and customer service activities.

Crew Operations

This department oversees daily operations, ensuring efficient processes and staff coordination.

Operations Management

This department focuses on the development and training of crew members to enhance their skills and improve guest experiences.

Training and Development

This department focuses on the training and development of crew members to enhance their skills and improve overall guest experience.

Crew Training

This department oversees and manages the various shift activities and personnel to ensure efficient operational performance.

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Other teams

Customer Service

Crew Operations

Operations Management