MCI World is a holding company that provides tech-enabled business services.

Enterprise Software

MCI World

The Orange Park office likely focuses on technical support and quality assurance management, driving operational excellence.

Orange Park

MCI World's headquarters in Iowa City, IA, United States

The Savannah office likely focuses on client account management and insurance underwriting services.

Savannah

Anthony Marlowe

Jason Falco

Mark Misczak

Brian Benson

Amy Galvin

Dan Kobylanski

Mike Gray

Ethan Davis

Clyde E. Murphree

Catrina Rodgers

Chris Alexander

Ling Ding

The Customer Support and Service team at MCI World handles client interactions, resolving inquiries, and providing solutions across multiple channels. Team members manage accounts, address issues via phone and social media, and offer specialized support for specific clients like the North Texas Tollway Authority. Their goal is to ensure customer satisfaction, maintain public relations, and facilitate technical sales.

Customer Support and Service

This department focuses on enabling and managing the sales process, including customer engagement and sales strategy.

Sales Operations

This department handles inquiries and assistance related to customer services, ensuring customer satisfaction and resolution of issues.

Customer Support

This department focuses on sourcing, attracting, and hiring qualified candidates to meet organizational needs.

Recruitment Services

This department provides strategic direction and oversight for the organization.

Executive Leadership

The Human Resources team at MCI World is responsible for managing employee relations, recruitment, and benefits administration. They ensure compliance with labor laws, develop talent acquisition strategies, and implement programs that enhance employee well-being and organizational performance. This team plays a crucial role in attracting and retaining top talent to support MCI World's tech-enabled business services.

MCI World

Org chart

Teams

Customer Support and Service

Sales Operations

Customer Support

Recruitment Services

Executive Leadership

Human Resources

Offices

MCI World

Org chart

Teams

Customer Support and Service

Sales Operations

Customer Support

Recruitment Services

Executive Leadership

Human Resources

Offices

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