James Critcher is a seasoned professional in revenue and sales operations with extensive experience across multiple organizations. Currently serving as Revenue Operations Manager at MCIM by Fulcrum Collaborations since May 2025, James previously excelled as Sales Operations Manager at ManageAmerica, where key achievements included developing ETL processes in Python, creating a centralized Deal Process, and implementing Salesforce automations. Prior roles as Sales Operations Analyst at Hone and in sales operations at REVGEN showcased proficiency in building Salesforce dashboards, managing integrations, and leading training sessions to optimize sales efficiency. James holds a Bachelor's degree in Biology/Biological Sciences from the University of North Carolina at Chapel Hill, complemented by a minor in Neuroscience.
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