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Danielle Cooper

Senior Director, Service Enablement

Danielle Cooper is a seasoned professional with extensive experience in service enablement and organizational governance. Currently serving as Senior Director of Service Enablement at McKesson since February 2023, Danielle oversees the ServiceNow platform, focusing on various workflow enablement such as IT service management and HR service delivery. Prior to this, Danielle held the position of Director, Enablement & Governance at Vistra Corp. from September 2016 to February 2023, where responsibilities included performance and demand management within the Technology Services department. Danielle's previous roles include Manager, Enablement & Governance at TXU Energy, Sr. Manager at Zale Corporation, and Manager of Organizational Change Management at Hitachi Consulting. With a Bachelor’s degree in Information Systems and International Business from Baylor University, Danielle brings a wealth of expertise in IT governance, project management, and organizational change across multiple industries.

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