Desiree Jackson

Desiree Jackson has over 18 years of diverse experience in customer service and project management, currently serving as a Strategic Account Representative at McKesson since 2005, where responsibilities include managing communications for Med-Surgical product recalls and facilitating collaborations to improve processes. Desiree also holds a position as a Certified Personal Trainer at X Factor Fitness, specializing in strength and conditioning, and previously worked as a Court Appointed Special Advocate at Henrico CASA, providing assessments and recommendations for child safety cases. Earlier experience includes roles at SunTrust Bank and Capital One, focusing on bankruptcy and collections, where recognition was achieved for exceptional customer service and accurate account management. Educational qualifications include a Bachelor’s degree in Applied Science with a minor in Business Management and completion of certifications in personal training.