Joellyn Ball

Joellyn Ball, MBA, CCXP, is a retired customer insights professional with a distinguished career in marketing. They held various roles, including Product Manager at Citibank and Senior Associate at James Degen & Company, where they supervised market research and contributed to published reports. Most recently, Joellyn served as Sr. Manager for Customer Insights at McKesson Medical-Surgical, having previously established the Customer Experience Manager position at Moore Medical. Joellyn earned a BA in Marketing from Mundelein College and an MBA from Northwestern University’s Kellogg School of Management, blending academic accomplishments with extensive industry experience.