Joshua Phillips is an accomplished executive with extensive experience in customer service and sales operations. Currently serving as Vice President at McKesson since February 2011, Joshua leads strategy across customer service, inside sales, and technical support for a workforce of over 550 employees while collaborating with various business units to drive customer assistance and sales generation. Previous roles at McKesson include Director of Shared Services, where Joshua oversaw internal outsourcing relationships, and Director of Inside Sales, focusing on sales results and team motivation. Prior to McKesson, Joshua held several director-level positions at Fidelity Investments, including Director of Business Analysis and Director of Customer Support Services, enhancing client services and operational effectiveness. Joshua holds an MBA in Management from The University of Dallas and a BA in Entrepreneurship & Strategic Management from the University of North Texas.
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