Amee Sullivan

Amee Sullivan has extensive experience in technical support and application analysis, having worked at McLeod Software since October 2019 in multiple roles including Team Lead and Product Support Specialist. Prior to this, Amee held various positions at Casamba from September 2013 to September 2019, culminating in the role of Technical Application Analyst III, where advanced troubleshooting for over 200 corporate clients and more than 12,000 users was performed. Amee's responsibilities included root cause analysis, SQL troubleshooting, and training new team members, showcasing a strong ability to resolve complex technical issues and ensure client satisfaction.