Jeffrey Stephens

Jeffrey Stephens, CTB, is an experienced professional with a strong background in customer relationship management and technical support, currently serving as a Solutions Delivery Consultant at McLeod Software since May 2014. In various roles, including Senior Technical Account Support Manager and Account Relationship Manager, Jeffrey has successfully overseen the management of top asset customers, developed long-term relationships with key stakeholders, and provided project management and quality assurance for software enhancements. Additionally, Jeffrey's expertise includes troubleshooting technical issues, performing SQL queries, and coordinating with development teams to meet customer needs. Prior experience includes roles at Walgreens, where Jeffrey provided customer service and fulfilled photo requests, complemented by a Bachelor of Science degree in Commerce and Business Administration from The University of Alabama.