Joseph Bertschinger, CTFL, is an experienced Test Automation Developer and Quality Assurance Engineer currently employed at McLeod Software since December 2012, where responsibilities include manual and automated testing of the company's base product and custom projects. Prior to McLeod Software, Joseph worked at Insight Card Services as a Software Quality Assurance professional, contributing to the company's growth during its early months. Joseph also held roles at EBSCO as a Help Desk professional and product specialist, and at Bellsouth Telecommunications and Bellsouth Public Communications as a Sales Associate and Service Representative, respectively, focusing on customer support and technical assistance. Academic background includes studies at the University of Alabama at Birmingham and Thompson High School.
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