McLeod Software
Nyya Reed has extensive experience in customer support and account management, currently serving as a Product Support Specialist at McLeod Software since May 2015, where responsibilities include providing first-level technical support and investigating customer-reported issues related to the LoadMaster product. Prior to this role, Nyya held various positions at Tower Loan from August 2014 to May 2015, including Account Relationship Manager, Account Support Manager, and Manager Trainee. Academic credentials include two Bachelor's degrees from the University of Alabama at Birmingham, one in Human Resources Management/Personnel Administration earned from 2020 to 2022 and another in Finance completed from 2009 to 2014.