Charles Thayer is a seasoned professional with a diverse background in account management, customer success, and operations management. Currently serving as a Cost Specialist at McMaster-Carr since November 2023, Charles previously held roles at Hub Group as a Senior Account Management Specialist and Account Management Specialist from May 2021 to November 2023. Charles began a career in customer success at CareerBuilder and progressed through various management roles in the hospitality industry, including Branch Manager at Enterprise Rent-A-Car and Shift Manager at Etno Village Grill. Early professional experience includes positions at Griffon Systems, Inc. and Nick's English Hut, where Charles honed sales and operational skills. A graduate of Indiana University Bloomington with a Bachelor of Science in Sport Marketing and Management, Charles has furthered education with a Certificate in Foundations of Data Science from the College of DuPage and a Certificate in Business Analytics from Harvard Business School Online.
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