Janice Joseco

Janice Joseco has a diverse work experience spanning various roles in the technology and financial industries. Janice is currently working as a Customer Success Manager at MCO (MyComplianceOffice) since July 2022. Prior to that, they served as a Staff Specialist Technical Support Analyst at BMC Software from October 2019 to July 2022.

Before their time at BMC Software, Janice worked at SmartStream Technologies as an Application Support Analyst from June 2012 to October 2019. In this role, they provided 1st and 2nd level application support to international banking and asset management clients. Janice also offered technical support for a suite of financial client-server and web-based applications globally.

Janice's career began at Barclays Investment Bank where they held two roles. Janice worked as an Application Support Analyst from February 2011 to May 2012 and as a Service Desk Analyst from March 2007 to February 2011. Janice'sresponsibilities included resolving application issues, ensuring business continuity, and participating in change management calls.

Throughout their work experience, Janice has gained expertise in various technologies such as MS SQL server, Unix, Sybase, Informatica, Business Objects/SQL Server Analysis services, Autosys, Remedy, HPSC, and ServiceNow. Janice is ITIL V3 certified and has a good understanding of security issues surrounding applications.

Janice Joseco obtained their Bachelor's degree in Computer Engineering from Mapúa University, specializing in the field of study from 1998 to 2003.