Moiketsi Ramaili

Customer Success Manager at MCO

Moiketsi R. has a diverse work experience spanning multiple industries. Their most recent role was as a Customer Success Manager at MCO (MyComplianceOffice) since December 2021. Prior to that, they held a role as a Business Analyst/Product Owner at MCO from September 2019 to August 2022.

Before joining MCO, Moiketsi worked at Bank of Ireland as a Senior Business Analyst for a brief period in 2019. They also served as a Business Systems Lead at Panda Power from November 2018 to May 2019.

In 2017, Moiketsi worked at AIB as a Business Analyst and later as a PSD2 PMO analyst from June 2017 to November 2018. Prior to this, they worked at Bus Eireann as a Business Systems Executive from November 2016 to June 2017.

Moiketsi's earliest work experience includes a role at AIB as a Card Test Environment Manager & Windows 7 Analyst (contract) from September 2014 to November 2016. They also founded KoL-Tech Lesotho (PTY) Ltd in 2012.

In addition, Moiketsi has experience at Nedbank, where they served as a Systems Innovations Administrator from April 2012 to July 2014. In this role, they were responsible for the provision, support, and maintenance of the bank's IT infrastructure, as well as collaborating with business stakeholders on generating user stories and case studies for internet banking GUI updates. They also worked with project managers and Nedbank partners on implementing security updates on the Core Banking System.

Moiketsi R. started their education at Ladybrand High School in Ladybrand, South Africa, from 2001 to 2005. After completing high school, they attended St Andrew's College in Dublin for a year in 2005-2006. Moiketsi then pursued a Bachelor of Science (BSc) degree in Information Technology for Business at Galway-Mayo Institute of Technology from 2006 to 2010. Moiketsi R. furthered their education by obtaining a Master's degree in Business Information Systems from University College Cork, which took place from 2010 to 2011.

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