Marc Mandel, CCXP, is a seasoned Customer Experience Management professional with over 25 years of experience in transforming customer interactions into lasting relationships across various industries. Currently, they serve as a Special Advisor for several startups while simultaneously owning Third Act Collectibles, a business focused on vintage baseball card collecting. Having held significant roles at notable companies such as Clarabridge, ClearForest, and MaritzCX, Marc has demonstrated excellence in strategy development and client relationship management, contributing to over $250 million in personal revenue. They are also pursuing a degree in Entrepreneurship at Babson College, building on their expertise in consulting and innovative solution implementation.
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