Michael Drumm is a Delivery Manager II with extensive experience in IT support and service delivery. They began their career as a Technical Support Engineer at Landoll Computer Service, progressing through roles at Stein Hospice Service Inc. and Premiere Medical Resources, where they took on increasing responsibilities in technical support and project management. Most recently, Michael has been with MCPc as a Service Delivery Manager, overseeing a team that provides support to over 2,500 users, while managing software deployments and level 3 support across a global network. They hold a degree in Computer Science with a focus on Information Systems from Malone University.
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