Brendan Brown

Brendan Brown is an accomplished IT professional with extensive experience in systems administration and technical support. At MRI Software, Brendan achieved a perfect Customer Service Score while providing solutions for Jenark HOA software and maintaining server infrastructure. As an IT Technician at Chagrin Valley Dispatch, responsibilities included troubleshooting hardware, providing network support, and upgrading systems for local public service departments. Currently serving as an IT Endpoint Administrator at MD&A, Brendan manages the lifecycle of endpoint devices and participates in upgrades and security enhancements. Brendan also held a supervisory position at TEKsystems, overseeing IT projects and facilitating equipment deployment. Education includes a Bachelor's degree in Information Technology with a concentration in Cybersecurity and Forensics from Kent State University, an Associate's degree in Cybersecurity from the same institution, and a Master's degree in Cybersecurity and Information Assurance from Western Governors University.