Lyn Thompson is a seasoned Technical Writer with extensive experience in documentation and technical support. Currently working at mdf commerce and k-eCommerce since January 2020, Lyn specializes in translating complex documentation requirements into user-friendly content and maintaining comprehensive knowledge bases. Previous roles include a consultant and Technical Writer/Graphic Designer at Directed, providing documentation support and collaboration with engineering teams, and Senior Representative for Technical Support at Bell, focusing on customer service and technical issue resolution. Lyn has also contributed as a Web Developer and taught Graphic Computer vocational training. Educational qualifications include a Bachelor's Degree in Human Resources Management from UQAM and a diploma in Web Design from CDI College.
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