Ingrid Abrahams

Ingrid Abrahams has over 30 years of work experience in various roles related to learning and development, product management, and training. Ingrid began their career at First Data Merchant Services as a Senior Training Specialist, where they were responsible for training and developing staff. At Wildcard Systems / eFUNDS, they served as a Manager of Training and Senior Training Specialist, building a training team and designing and delivering comprehensive training programs. Ingrid then joined Fidelity National Information Services (FIS), where they held the role of Director of Learning & Development in the Retail Payments Division. In this role, they supported staff, leadership, and organizational development and oversaw the development and management of prepaid B2B products. Most recently, they worked at MDLIVE, Inc. as a Product Manager, contributing to the online healthcare delivery services and software provided by the company. In 2016, they transitioned to the role of Director of Learning and Development at MDLIVE. Throughout their career, Ingrid Abrahams has demonstrated expertise in training design, development, and delivery, as well as leadership development, product management, and organizational development.

Ingrid Abrahams has a background in Business Administration and Management. Ingrid attended the University of Phoenix and Morse Business College, although the specific years of attendance are not provided. In addition to their education, Ingrid has obtained several certifications. Ingrid completed courses in Business Ethics for Managers and Leaders as well as Diversity, Inclusion, and Belonging through LinkedIn in August 2019 and February 2019, respectively. In January 2016, Ingrid became a Certified Scrum Product Owner through the Scrum Alliance. In 2013, they also obtained a certification as a Certified Scrum Master from the same institution. In 2012, Ingrid completed the Product Management PMC-II course offered by Pragmatic Marketing. Regarding their earlier education, they completed a course in Training and Human Resource Development in 1997 and became a Certified Instructor/Facilitator in 1994, both at Florida International University.