Michael Leaver is an experienced finance systems analyst with a strong background in IT support, having worked in prominent law firms including Mishcon de Reya LLP, Slaughter and May, Herbert Smith Freehills, Plan-Net, and Tikit. Currently at Mishcon de Reya LLP, responsibilities include managing 2nd line service desk tickets and supporting 900 users. Previous roles involved supporting users at high-profile firms with up to 10,000 users, troubleshooting various applications, and managing major incidents. Proficient in a wide range of applications and technologies, Michael has demonstrated expertise in user setup, hardware, software, and telephony. Michael holds a Bachelor of Arts in Business Studies from Middlesex University.
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