Michael Easton is a strategic leader and Director of Customer Success at Calero, where they oversee cross-functional initiatives to enhance client journeys and drive customer satisfaction. With a career spanning over a decade, they have held various roles in operational excellence, process optimization, and team management, including serving as Enterprise Account Executive at Spectrum Enterprise and Client Account Manager at Windstream Communications. Michael's experience includes successfully implementing scalable solutions for Fortune 500 clients and leveraging data-driven approaches to strengthen client relationships. They hold a BS in Marketing from SUNY Brockport and have an Associate's degree in Business Administration and Marketing from Monroe Community College.
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